AiM Resources

AiM Questions

Any questions that are specific to the AiM Work Management System can be sent to AimHelpdesk@ncsu.edu. or call 515-2991

AiM Liaison Guide

AiM training classes are regularly offered for our facilities liaisons – for dates and times please check the “Administrator Messages” on your AiM workdesk, or e-mail aimhelpdesk@ncsu.edu

AiM Login

AiM 9.1 Liaison Guide (.pdf)

Facilities Liaison Manual (.pdf)

AiM 8.2 Customer Request Video Walkthrough

AiM Video Tutorials

Submitting a Customer Request (Facilities Liaisons)
Submitting a Customer Request (Campus Enterprises)
Submitting a Customer Request (Athletics)

Attaching a Related Document (All)

Workdesk Personal Query (coming soon)

*If the video is blurry, you may need to view in full screen mode and change the video quality by going to Settings in the bottom right corner of the video player and selecting 720p or 1080p*

AiM FAQs

  • There is no field for the account number in AiM – therefore the account number would just get typed in the description along with the details of the request.