The Customer Service Center is your central location to request repair and maintenance services to existing facilities.
Unless your request is an emergency, it is best to contact your building’s Facilities Liaison who will submit a work request through AiM Work Management system. Or you can call the Customer Service Center at 919-515-2991. For Emergency Repairs 919-515-2991.
If you are a Facilities Liaison submit your work order request through AiM Work Management.
The Facilities Repair & Renovation Services is responsible for general maintenance, repair, alterations, and renovations of campus facilities including building interiors and exteriors.
If you need alterations or something new, whether it is an additional electrical outlet or a complete renovation project, you will need to submit a Facility Modification Request.